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Oct 13 2011 05:42 PM UTC (7 months)

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Yo guys.

i downloaded this game, and started it on EU region, game starts nicely and everything but when i try to log in to play it says 'the game is offline, try again other time'

wtf am i supposed to do?

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Rapulakasi
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Oct 13 2011 05:44 PM UTC (7 months)

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Are you starting the game using the ClientLauncher?

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Stelonidas
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Oct 13 2011 05:50 PM UTC (7 months)

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Yes.

so what should i do?

Last Edited on: Oct 13 2011 05:54 PM UTC (217 Days ago)

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Rapulakasi
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Oct 13 2011 05:55 PM UTC (7 months)

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If you are making sure to start the game using the ClientLauncher, then my next suggestion would be to make sure your anti-virus and firewall are properly configured with CrimeCraft.

www.crimecraft.com/knowledgebase/what-ports-need-to-be-open-in-order-to-play

To test if this is what is causing the issue, you may want to temporarily disable all anti-virus and firewalls then try connecting to the game. If you can, then you know that's what was causing the issue.

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Stelonidas
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Nov 30 2011 12:58 PM UTC (6 months)

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Hello,

Same problems there, EU region, using Windows XP SP3

1 - ports open on my router (7100-9999;20000-29999)
2 - using Clientlauncher (http://patch.crimecraft.com/Patches/BT/launcher/ClientLauncher.exe) I re-patched the game
3 - did run repair tool twice
Edit: 3,5 - Tested out connection with switched off firewalls, same results (this issue does not appear with any other application)
4 - can start the game, can create characters, can delete characters but can't connect to game servers (message says after 1,5-2 min trying they are offline)

Any further suggestions?

Looking forward for any hints

Edit: As a last chance I tried to log in into US servers.. the game runs smoothly.. seems odd, but at least a solution

Last Edited on: Nov 30 2011 01:17 PM UTC (169 Days ago)

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fiobnaccsi
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