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Jul 05 2011 06:40 PM UTC (11 months)

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Hey guys,

As you know, due to the server merge, players transferred from Exeter had their PvP score reset after the merge. Unfortunately these scores cannot be restored as in doing so will cause a whole host of issues (I'm not a Dev, so I don’t know the exact issue).

We know you guys put in a lot of time to accumulate these scores and definitely understand the frustration. In order to make it a little more easier to swallow, we are offering the following compensation to all players affected:


• Non-recurring Premium/Deluxe members will have their current sub time extended by 2 weeks.
• Trial members will be given a Deluxe subscription for 2 weeks.
• Non-recurring subscribers and trial users will receive 200 GB. Deluxe recurring subscribers will receive 300 GB and Premium recurring subscribers will receive 400 GB.

UPDATE: All players affected will also receive 125,000 in-game cash.

Again, we do apologize and thank you for your continued support. As of today, everyone should have been compensated, and if you do not see the Gold Bars or in-game cash, try logging off then back in to make sure.

If you did not receive your compensation package (we are bound to miss some), make sure to create a ticket with the subject: "PvP Score Compensation" and we will get that to you ASAP.

If you have any questions, feel free to PM any one of the GMs on the forums or in-game.

Also, if you purchased a Gang Nightclub back on Exeter, please submit a ticket to receive a compensation of 60 Gold Bars since Nightclubs were not able to to be transferred in the merger. If you have already submitted a ticket about this, simply update your existing ticket.

Last Edited on: Apr 30 2012 08:36 AM UTC (22 Days ago)

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Stelonidas
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Sep 09 2011 08:52 AM UTC (9 months)

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 bonjour j ai ce fameux probleme de point pvp perdu que dois-je faire exactement .merci

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stephane
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Sep 09 2011 09:01 AM UTC (9 months)

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NECRO!!!

Dead thread....

Nothing to see here o.O

Move along folks xD

"Hi I have the famous problem of lost point pvp what do I do exactly. thank you."

Compensation pour les points perdus PvP était déjà attribué. pour poursuivre cette interrogation plus loin, vous devrez soumettre un ticket.

"Compensation for the lost PvP points was already awarded.  to persue this query further you will need to submit a ticket."

http://www.crimecraft.com/cs_tickets/new

**I hope google translate functioned as intended xD

Last Edited on: Sep 09 2011 09:02 AM UTC (256 Days ago)


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Sep 13 2011 03:01 AM UTC (8 months)

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Re-necro! 

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Fredericwb
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Jan 24 2012 02:28 PM UTC (4 months)

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Quote | Stelonidas posted on Jul 05 2011 11:40 AM UTC

Hey guys,

As you know, due to the server merge, players transferred from Exeter had their PvP score reset after the merge. Unfortunately these scores cannot be restored as in doing so will cause a whole host of issues (I'm not a Dev, so I don’t know the exact issue).

We know you guys put in a lot of time to accumulate these scores and definitely understand the frustration. In order to make it a little more easier to swallow, we are offering the following compensation to all players affected:


• Non-recurring Premium/Deluxe members will have their current sub time extended by 2 weeks.
• Trial members will be given a Deluxe subscription for 2 weeks.
• Non-recurring subscribers and trial users will receive 200 GB. Deluxe recurring subscribers will receive 300 GB and Premium recurring subscribers will receive 400 GB.

UPDATE: All players affected will also receive 125,000 in-game cash.

Again, we do apologize and thank you for your continued support. As of today, everyone should have been compensated, and if you do not see the Gold Bars or in-game cash, try logging off then back in to make sure.

If you did not receive your compensation package (we are bound to miss some), make sure to create a ticket with the subject: "PvP Score Compensation" and we will get that to you ASAP.

If you have any questions, feel free to PM any one of the GMs on the forums or in-game.

Also, if you purchased a Gang Nightclub back on Exeter, please submit a ticket to receive a compensation of 60 Gold Bars since Nightclubs were not able to to be transferred in the merger. If you have already submitted a ticket about this, simply update your existing ticket.

 sorry stelonidas,but i did a ticket ages ago,and never got any gold bars back or game cash to a compensation.


 

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rogerclots
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Jan 24 2012 05:01 PM UTC (4 months)

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Roger, you can expect that compensation soon as well as a reply to your ticket.

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Stelonidas
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Feb 07 2012 01:53 AM UTC (4 months)

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 Okay as this post is only 13 days old. I just wanna ask what is the compensation for?

 

Say I played the orginal crimecraft then came back months and months later to have my character transfered to Exeter (Which is what happened) would I be elegible for the compensation? If so how do I get it.

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Spartan029
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Feb 12 2012 12:37 AM UTC (3 months)

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Quote | Spartan029 posted on Feb 07 2012 01:53 AM UTC

 Okay as this post is only 13 days old. I just wanna ask what is the compensation for?

 

Say I played the orginal crimecraft then came back months and months later to have my character transfered to Exeter (Which is what happened) would I be elegible for the compensation? If so how do I get it.

13 days old what?

The thread is over a YEAR old.

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Emotive
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Feb 12 2012 12:39 AM UTC (3 months)

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Quote | Emotive posted on Feb 11 2012 04:37 PM UTC
Quote | Spartan029 posted on Feb 07 2012 01:53 AM UTC

 Okay as this post is only 13 days old. I just wanna ask what is the compensation for?

 

Say I played the orginal crimecraft then came back months and months later to have my character transfered to Exeter (Which is what happened) would I be elegible for the compensation? If so how do I get it.

13 days old what?

The thread is over a YEAR old.

No, it's 7 months old, and it was 13 days since the last comment when he recommented, so that does technically make it 13 days old...

And to answer the other guys question, he needs to open a ticket and see if they can verify the existance of his lost charactor :)


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rich1051414
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Feb 12 2012 05:47 AM UTC (3 months)

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 I got fully compensated in less then 12 hours after making the ticket. Great Customer Service :)

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Spartan029
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