Hey guys,
As most of you know, we experienced some fairly severe server instability in the last few weeks. I was just about to headshot someone when I was unceremoniously dumped out of the game!
To take care of the issue, we have done a great deal of research into the problems and we believe we have the proper fixes in place.
The first issue occurred last week when we had a hardware problem. This led to critical errors and inevitably to a complete server crash. We were able to track down the faulty hardware and replace it. Problem solved, right?
Well, not exactly. The critical errors and crash introduced some database corruption that led to the problem players experienced when trying to accept loot after a match and transfer it to their backpack. This corruption led to lag, then instability, leading us to another restart.
This database corruption has now been fixed, so between the hardware replacement and the database update, these server crashes should be a thing of the past.
We continue to monitor the servers for stability and we’re redoubling our efforts to identify and stamp out any problems before they affect the community.
--KevinB
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"Community Mgr."
Hey guys,
As most of you know, we experienced some fairly severe server instability in the last few weeks. I was just about to headshot someone when I was unceremoniously dumped out of the game!
To take care of the issue, we have done a great deal of research into the problems and we believe we have the proper fixes in place.
The first issue occurred last week when we had a hardware problem. This led to critical errors and inevitably to a complete server crash. We were able to track down the faulty hardware and replace it. Problem solved, right?
Well, not exactly. The critical errors and crash introduced some database corruption that led to the problem players experienced when trying to accept loot after a match and transfer it to their backpack. This corruption led to lag, then instability, leading us to another restart.
This database corruption has now been fixed, so between the hardware replacement and the database update, these server crashes should be a thing of the past.
We continue to monitor the servers for stability and we’re redoubling our efforts to identify and stamp out any problems before they affect the community.
--KevinB