Rules of Conduct - CrimeCraft

Forum Policy

1. Profanity:

Although the site is 18+ we still moderate the forums for profanity and auto-filter posts to our public forums. Players may report a post as inappropriate and our moderators will handle posts flagged as questionable in content. Circumventing the filter using special characters and alternate spellings are not allowed. Users who persist in circumventing the filter may be issued an infraction, and this could escalate into a banning offense.

Note: User Profile Shoutboxes are not actively moderated by staff, however, should inappropriate material be posted and is reported by the community, action may be taken as explained throughout the policies below.

2. Harassment:

Harassing other users, moderators or developers will not be tolerated. Harassment includes, but is not limited to, personal insults and threats, racial and religious epithets, sexual orientation, publishing real-life information and threats, and insults based on nationality. This behavior is subject to report and users who are deemed as harassing may be issued infractions. This can escalate into a banning offense.

3. Forum Names:

Forum names which are deemed prejudicial and/or racially offensive are prohibited from being used. User names are also limited to the rules involving profanity and harassment. Users with offensive usernames will be given the option to have their username changed only once. If ignored, you are liable to either be suspended from the forum or to have your username changed to our liking (just for fun).

4. Trolling/Flamebait:

Discussions in public CrimeCraft channels that are deemed by staff to be deliberately posted to cause arguments or controversy will be regarded as trolling. Public attacks on CrimeCraft, Vogster, our employees or our community will be deleted. Individual attacks also are subject to deletion. Trolling posters may be issued an infraction. This can escalate into a banning offense. It is the duty of community members to report and ignore trolls. Please, do not feed them!

5. Solicitations and Advertising:

Our forums are not to be regarded a free advertising space for other games, products, people, or services. Users may not use the CrimeCraft site to sell, solicit donations for charities, accrue signatures for petitions, or recruit players for other games (i.e. referral links). Moderators will remove posts which fall under this category. Offenders may be issued an infraction and this could rise to a banning offense.

6. Illegal activities:

You may not use the forums to promote real life criminal activities or actions that aid such activities. Anyone found doing so will be instantly banned and may be reported to the appropriate authorities for prosecution. It’s a game about crime, not a lifestyle people!

7. Impersonation & Misrepresentation:

Anyone found impersonating or trying to pass themselves off as a Vogster representative (dev, GM, or moderator) will immediately lose their forum privileges. Passively misrepresenting yourself as staff, by changing your forum avatar to a Vogster trademarked logo, "GM", "Mod" or similar image is not permitted. Likewise, anyone found to be underage (under 18 years old) will also be banned.

8. Hacks/Exploits/Bugs:

Users found hacking the forums or exploiting bugs for unfair gain will be issued an infraction with penalties ranging up to and including banning on the first offense. Extreme offenders may be reported to the appropriate authorities for criminal prosecution. Community members must report any exploits or hacks they discover to abuse@crimecraft.com.

9. Spamming & cross posting:

Users who routinely post gibberish or flood topics with repeated posts in succession will be considered spammers. Cross posting is when someone posts the same message in different forums. Offenders may have their access temporarily revoked or topics locked and they may be issued an infraction. Habitual spammers run the risk of being negatively rated in the community and multiple infractions could rise to the level of a banning offense.

10. Bumping & Necromancy:

Bumping posts to keep them higher on the topic list may be tolerated to a point but Moderators may delete 'bumps' as spam at their discretion. Deleted bump posts result in negative community points. Resurrecting old posts (necromancy) is generally considered bad forum etiquette and it is discouraged.

11. Misinformation:

User posts containing false information about the game or its staff will be deleted. Users who conduct propaganda campaigns against Vogster, our games, our employees or our community will be banned from the forums.

Player Privacy: Posting private information about another player without the permission of said player is prohibited. This can include instant messenger information or even photos of the user. Basically, if it doesn't belong to you or it isn't about you and it's personal, don't post it.

12. GM / Mod Instructions:

Users are expected to comply with requests from the moderator and GM teams on the forums. Failure to comply with a moderator or GM request may result in a temporary suspension of user forum privileges

How to Report a Post:

Players may report posts using the [!] REPORT button, which is found on the rating bar under each message.

These rules are subject to change at any time and without notice. Rulings made by the staff are considered final. Those found in violation of the rules or ‘spirit’ of the rules may have their account actioned upon as outlined above.

In-Game Conduct

Note: All policies below include both blatant and masked violations.

1. Racial/Ethnic

This category includes activities such as:

Targeting players for harassment based on their race or ethnicity.
The use of offensive racial or ethnic terms in both a neutral or negative manner.
Promoting extreme acts of hatred or violence targeted toward a race or ethnic group or individual based on their race of ethnicity.

Players found in violation of the Racial/Ethnic policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

2. Religion

This category includes activities such as:

Targeting players for harassment based on their religious beliefs.
The use of religiously offensive terms in both a neutral or negative manner.
Promoting extreme acts of hatred or violence targeted toward a specific religious group or individual based on their religion.

Players found in violation of the Religion policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

3. Sexual Orientation

This category includes activities such as:

Targeting players for harassment based on sexual preference.
Promoting hatred based on sexual orientation.
Promoting extreme acts of hatred or violence targeted toward a group or individual based on their sexual orientation.

Players found in violation of the Sexual Orientation policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

4. Advertising

This category includes activities such as:

Promoting goods that are unrelated to the ingame world.
Attempting to sell goods that are unrelated to the ingame world.

Players found in violation of the advertising policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

5. Spamming

This category includes activities such as:

Flooding private or public channels with messages aimed to disrupt gameplay.
Repeatable sending similar or gibberish messages in a short span of time to a particular player or channel.

Players found in violation of the Spamming policy may have actions taken upon their account including:

Temporary Suspension from the game.

6. Account Sharing/Trading

This category includes activities such as:

Attempting to sell or trade your account to another player.
Granting access to your account to another player.

Players found in violation of the Account Sharing/Trading policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

7. Bug Exploitation

This category includes:

Exploiting known issues for personal or group gain.
Abusing the limitations of the game world for person or group gain.

While it is not our goal to punish players for issues that may be beyond their control, if a play is found to be repeatedly exploiting a known issue or bug for personal or group gain, action may be taken.

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

8. Extreme Acts of Violence/Sexuality

This category includes activities such as:

Promoting or discussing behavior involving acts of violence, whether physical, verbal or sexual which extend outside of the game.

Players found in violation of the Extreme Acts of Violence/Sexuality policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

9. Impersonation

This category includes activities such as:

Posing as a moderator, customer service representative, or developer.
Attempting to acquire personal or account information from another player while posing as one or more of the people listed above.

Players found in violation of the Impersonation policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.

Naming Policy

1. Inappropriate

This category includes names which contain:

Extreme obscene or vulgar language.

Inappropriate references to human anatomy.

Players found in violation of the inappropriate naming policy may have actions taken upon their account including:
Temporary Suspension from the game.
Any character found in violation of this policy will have a random name assigned to that character.

2. Racial/Ethnic

This category includes names which contain:

Neutral connotation in reference to a specific race or ethnicity.
Negative connotation in reference to a specific race or ethnicity.

Players found in violation of the Racial/Ethnic naming policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.
Any character found in violation of this policy will have a random name assigned to that character.

3. Religion

This category includes names which contain:

References to religious figures.
References to organized religions.
Negative connotation in regards to a specific religion.

Players found in violation of the Religion naming policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.
Any character found in violation of this policy will have a random name assigned to that character.

4. Sexual Orientation

This category includes names which contain:

Neutral or negative connotation in regards to a specific sexual orientation.

Players found in violation of the Sexual Orientation naming policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.
Any character found in violation of this policy will have a random name assigned to that character.

5. Advertising

This category includes names which are:

Created for the sole purpose of advertising goods or produces that do not exist in the ingame world.
Contain websites or information to promote the sale of goods that do not exist in the ingame world.
Created to advertise behavior which directly violates one or more of our policies. Ex: Name advertising power leveling services or the sale of ingame currency.

Players found in violation of the Advertising naming policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.
Any character found in violation of this policy will have a random name assigned to that character.

6. Extreme Acts of Violence /Sexuality

This category includes names which contain:

References to extreme acts of violence or sexuality.
References of extreme acts of violence or sexuality which extend outside of the game world.

Players found in violation of the Extreme Acts of Violence/Sexuality naming policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.
Any character found in violation of this policy will have a random named assigned to that character.

7. Impersonation

This category includes names which contain:

The names of moderators, customer service representatives, or developers.
Spelling of names closely resembling that or a moderation, customer service representative, or developer.

Players found in violation of the Impersonation naming policy may have actions taken upon their account including:

Temporary Suspension from the game.
In extreme cases players found in violation of this policy may be permanently suspended from the game.
Any character found in violation of this policy will have a random named assigned to that character.

The rules listed on this page are subject to change at any time and without notice. Rulings made by the staff are considered final. Those found in violation of the rules or ‘spirit’ of the rules may have their account actioned upon as outlined above.

Contacting Support

Support Interaction Policy: While the Customer Support, Game Master, and Forum Moderation Teams are all present to aid the community with any issues or concerns they come across they still represent authority in the CrimeCraft universe. Disobeying instructions, continuously contacting, and/or harassing one or more of these teams will be observed and treated as harassment and all appropriate actions will be taken.

It is not our wish to punish players, but the representatives of CrimeCraft are here to maintain a fair and orderly environment for the community. Targeted harassment toward the Support Staff as well as disobeying instructions makes that task more difficult.

The Customer Support, Game Master, and Forum Moderation Teams are only able to provide support in English.

Customer Service Ticketing System: To access the ticketing system log into the CrimeCraft website using your user name and password. Once you are logged into the website use the Help button on the top of the screen to bring up the CrimeCraft knowledge base. On the right hand side of the page there will be a Customer Service option to contact a Customer Service Representative.

Contact GM: The Contact GM feature has been included in the CrimeCraft menu as a quick and easy method to contact a Game Master while you are in game. This feature is designed to address specific time sensitive issues. Only use this feature if your character becomes stuck in the lobby, you observe a player using a third party modification (More commonly referred to as a hack) to grant themselves an unfair advantage, or witness a player spamming advertisements involving the promotions of cheats, powerleveling, or any other services which violate one or more of our policies. Any issues that do not meet this criteria will be redirected to the Customer Service Ticketing System.

Contesting Account Actions: The Customer Service Ticketing System is the only means to contest account or forum actions if it is believed they were issued incorrectly. The use of secondary accounts to circumvent suspensions and discuss or contest any actions through public means is a violation of the rules of conduct and severe actions will be taken against any accounts found to do so.